Craig Swapp & Associates is seeking an individual who shares our core values to join our team as a Legal Assistant/Case Manager. You might be our ideal candidate if you: • Are driven to win and take pride in your work • Hold yourself to high standards and seek excellence in all you do • Enjoy helping and interacting with people • Offer compassion to individuals who are injured • Can balance multiple tasks and pay close attention to detail without skipping a beat • Enjoy a fast-paced environment Compensation: DOE Full-Time Benefits: • Medical • Dental • Vision • 401k Responsibilities: Case File Management: • Organize and maintain detailed case files, including legal documents, correspondence, and client communications. • Track case timelines and deadlines to ensure all necessary actions are taken promptly. • Update and maintain case management software/database regularly. Client Interaction: • Serve as the primary point of contact for clients, keeping them informed about the status of their cases. • Address client inquiries and concerns promptly and professionally. • Obtain necessary information and documentation from clients, including updated injuries and a list of providers. Communication Coordination: • Facilitate communication between legal professionals, clients, and external parties. • Ensure timely sharing of information within the legal team and your attorney. • Draft, proofread, and edit legal documents, correspondence, and reports. Medical Management: • Collect all relevant medical records and bills. • Request billing ledgers, review outstanding balances, and list of providers. Ensure timely billing and/or a lien is in place. • Assist with resolving contractual issues with Medicare and Medicaid, etc. Collaboration and Team Support: • Work collaboratively with attorneys, paralegals, and other legal staff. • Attend team meetings and case review sessions to provide updates on case statuses. Qualifications: • Excellent communication and interpersonal skills. • Detail-oriented with exceptional organizational abilities. • Ability to handle confidential information with discretion. • Familiarity with various legal practice areas is a plus. • Good customer service skills. • General computer skills (working knowledge of Microsoft Word, Excel, and Outlook). • Experience in Personal Injury Law, medical, and/or insurance industries preferred. • Fluent Spanish/English speaking preferred. • This Legal Case Manager position offers an exciting opportunity for a motivated professional to contribute to the success of our legal team and ensure the efficient handling of cases. Compensation: $22 - $25 hourly DOE

• Case File Management: • Organize and maintain detailed case files, including legal documents, correspondence, and client communications. • Track case timelines and deadlines to ensure all necessary actions are taken promptly. • Update and maintain case management software/database regularly.Client Interaction: • Serve as the primary point of contact for clients, keeping them informed about the status of their cases. • Address client inquiries and concerns promptly and professionally. • Obtain necessary information and documentation from clients, including updated injuries and a list of providers.Communication Coordination: • Facilitate communication between legal professionals, clients, and external parties. • Ensure timely sharing of information within the legal team and your attorney. • Draft, proofread, and edit legal documents, correspondence, and reports.Medical Management: • Collect all relevant medical records and bills. • Request billing ledgers, review outstanding balances, and list of providers. Ensure timely billing and/or a lien is in place. • Assist with resolving contractual issues with Medicare and Medicaid, etc.Collaboration and Team Support: • Work collaboratively with attorneys, paralegals, and other legal staff. • Attend team meetings and case review sessions to provide updates on case statuses.