Do you love reaching out and engaging with people to see how a company can help them? Are you a great worker looking to join a fast-growing company? Are you ready to make this your year to THRIVE personally and professionally? If you answered yes to the above, you may be the great Legal Client Coordinator we are looking for! We are a small but soon-to-be medium-sized business that likes to work hard and have fun helping clients. We are looking to immediately hire and onboard the right Client Coordinator to join our amazing team of A+ Team members. We are vested in finding the right fit for our team. Please read this ad and if it resonates with you, that is a good indication that you may be our perfect candidate. If you don’t love everything in this ad, please don’t waste our time or yours by applying. Summary of who we are looking for: Our Legal Client Coordinator supports the company by reaching out and engaging with clients and customers so we can make sure we are fully helping them while also identifying how else we can help them move forward. Our Legal Client Coordinator takes initiative and endeavors to be 2 steps in front of assignments so as to support the Administrative Lead and Marketing Assistant in the numerous client engagement projects to create raving fans. If you are not good with deadlines or keeping to a schedule, then please don’t apply. We are looking for proactive individuals who are constantly staying in front of the project not running behind. Our Legal Client Coordinator will be responsible for a variety of tasks that will allow the various marketing activities to run smoothly. These tasks range from detailed or tedious research. Responsibilities: • Give that WOW first impression • Seat Clients and turn over conference rooms • Supply inventory • Client Happiness Calls • Sending Cards and Gifts • Handling client complaints • Planning and obtaining client testimonials • Writing, issuing, and analyzing questionnaires and surveys • Administrative Duties • Managing our VIP Referral Program • Engaging in market research • Employing marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.) • Tracking, compiling, and distributing statistical information • Assisting in the organizing of promotional events and traditional or digital campaigns and attending them to facilitate their success • Preparing promotional presentations • Submitting ideas for future marketing and improved campaigns • Creating efficiencies through drafting and refining the policies and procedures • Light housekeeping duties as needed Qualifications: Key skills for Legal Client Coordinator: • Organizational skills • Commercial awareness • Good team working skills • Communication skills • Numerical skills • IT skills • Proven experience in customer experience = 5+ years • Ability to multi-task and adhere to deadlines in a fast-paced environment • Great organization skills • Resilient problem-solving skills • Strong attention to detail including grammar and spelling • Solid base of customer service • Good knowledge of market research techniques and databases • Excellent knowledge of basic office programs, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.) • Strong communication and people skills • High School diploma; BS in Marketing, Business, or a relevant field is a strong advantage Compensation: $16.50 - $18 hourly

• Give that WOW first impression • Seat Clients and turn over conference rooms • Supply inventory • Client Happiness Calls • Sending Cards and Gifts • Handling client complaints • Planning and obtaining client testimonials • Writing, issuing, and analyzing questionnaires and surveys • Administrative Duties • Managing our VIP Referral Program • Engaging in market research • Employing marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.) • Tracking, compiling, and distributing statistical information • Assisting in the organizing of promotional events and traditional or digital campaigns and attending them to facilitate their success • Preparing promotional presentations • Submitting ideas for future marketing and improved campaigns • Creating efficiencies through drafting and refining the policies and procedures • Light housekeeping duties as needed