About Martine Law: Martine Law is one of the fastest-growing law firms in the country, specializing in criminal defense and family law. We combine traditional expertise with cutting-edge technology to provide exceptional client representation. Our supportive, fast-moving, and tech-savvy culture allows our team to thrive professionally while maintaining a healthy work-life balance. Why Join Us? • Remote/Hybrid Environment. • Competitive base salary starting at $60,000 + bonus. • Fully paid Medical/Dental/Vision for employees and 401k with company match. • Unlimited PTO. • A collaborative team environment that fosters growth and professional development. At Martine Law, we believe you can have both a challenging career in law and a fulfilling personal life so we’ve cut out the commute, firm politics, and everything else that gets in the way of providing expert legal services to clients in the most efficient way possible. Sound attractive? If so, read on, and if you have the qualifications and feel you can deliver on the key responsibilities, hit apply, and let’s explore the opportunity further. Want to Fast Track your application? Email your resume and cover letter to gerry@xmartinelaw.com with the subject line Amazing Intake Manager Candidate. Responsibilities: Job Description: The Intake Manager will be responsible for leading our intake team of 9 professionals and streamlining our client onboarding process. This role is crucial in ensuring that all potential clients receive a high standard of service from their first interaction with our firm. The ideal candidate will have strong leadership skills, a background in customer service or legal intake, and a deep understanding of the legal process. Responsibilities: • Manage the daily operations of the intake department, ensuring efficient handling of client inquiries and consultations. • Train and supervise intake staff on best practices for client communication and data entry. • Develop and implement policies and procedures that enhance client satisfaction and optimize intake processes. • Monitor the performance of intake processes and implement improvements as necessary. • Collaborate with sales and other departments to ensure seamless client transitions and information flow. • Maintain accurate records of client interactions and ensure all client data is entered correctly into the firm’s database. • Handle complex client inquiries and provide support in resolving potential issues during the intake process. • Generate reports on intake metrics and provide analysis to senior management. Qualifications: • Bachelor’s degree in Business Administration, Communications, Legal Studies, or related field. • Proven experience in a call center and/or intake manager role, preferably within a legal setting. • Strong leadership and team management skills. • Excellent communication and interpersonal abilities. • High proficiency in database management and office software. • In-depth understanding of the legal services industry and client management. • Ability to handle sensitive information with discretion and professionalism. Compensation: $60,000 + performance incentive

• Job Description: The Intake Manager will be responsible for leading our intake team of 9 professionals and streamlining our client onboarding process. This role is crucial in ensuring that all potential clients receive a high standard of service from their first interaction with our firm. The ideal candidate will have strong leadership skills, a background in customer service or legal intake, and a deep understanding of the legal process.Responsibilities: • Manage the daily operations of the intake department, ensuring efficient handling of client inquiries and consultations. • Train and supervise intake staff on best practices for client communication and data entry. • Develop and implement policies and procedures that enhance client satisfaction and optimize intake processes. • Monitor the performance of intake processes and implement improvements as necessary. • Collaborate with sales and other departments to ensure seamless client transitions and information flow. • Maintain accurate records of client interactions and ensure all client data is entered correctly into the firm’s database. • Handle complex client inquiries and provide support in resolving potential issues during the intake process. • Generate reports on intake metrics and provide analysis to senior management.