Are you poised, confident, kind, patient, and assertive? Do you possess emotional intelligence and the ability to connect with people navigating major life disruptions? Do you have experience in reception, customer service, and/or sales? Our matrimonial law firm is seeking a concierge Legal Intake Sales Specialist dedicated to providing an exceptional client experience for both current and prospective clients while playing a vital role in retaining new clients. Responsibilities: • Provide concierge client experience to potential new clients • Handle interactions with empathy and authority • Engage with potential new clients to determine if they are a good fit for the firm • Facilitate a smooth transition to attorney consultations • Utilize our phone systems to ensure a seamless client experience • Meet expected monthly performance metrics for appointments set with attorneys • Monthly data management and reporting • Provide clerical support to the operations team as needed Qualifications: • A minimum of two years of experience in a reception or customer service role • At least 1 year of sales experience is preferred • Critical thinking skills • Pro-active, results-oriented mindset • Flexibility, optimism, and empathy toward individuals dealing with matrimonial issues • Confidence to be kindly assertive with clients when necessary • Reliability and responsibility in all tasks • Technical Proficiency: familiarity with Microsoft Office and Clio is a plus • Sales experience preferred Joseph Law Group, P.C. has been delivering exceptional client service on Long Island for almost thirty years with a proven track record for strong, fair results. The firm caters to a wide clientele, including business owners, doctors, lawyers, and other professionals, civil servants, W-2 wage earners, executives and members of the finance industry, homemakers, people with a modest net worth, and ultra-high-net-worth individuals. We take pride in our concierge approach, tailoring representation to each individual situation. If you love delivering exceptional customer service and helping people find the best fit for their needs, please apply. Compensation: $45,000 - $60,000 per year plus performance based bonus

• Provide concierge client experience to potential new clients • Handle interactions with empathy and authority • Engage with potential new clients to determine if they are a good fit for the firm • Facilitate a smooth transition to attorney consultations • Utilize our phone systems to ensure a seamless client experience • Meet expected monthly performance metrics for appointments set with attorneys • Monthly data management and reporting • Provide clerical support to the operations team as needed