Legal Intake Specialist

Big Auto Accident Attorneys

Legal Intake Specialist

Phoenix, AZ
Paid
  • Responsibilities

    Big Auto Accident Attorneys is seeking a Legal Intake Specialist to join their team in Phoenix, AZ to work nights and/or weekends. The main responsibility of this role is to evaluate incoming inquiries from potential clients to ascertain their suitability for representation by Big Auto Accident Attorneys. Responsibilities: • Communicate with potential clients over the phone and in person to assess their needs • Follow up with prospective clients to provide additional information and support • Ensure accurate data entry of all case details into the system • Retrieve and review relevant police reports for each case • Initiate contact with insurance companies to start the claims process • Conduct conflict checks to ensure ethical standards are met • Perform Accurint searches, obtain verification reports, and organize documents in the system Qualifications: • High School Diploma/GED • Ability to work evenings and/or weekends • Paralegal Certification is preferred • Excellent communication skills, both verbal and written • Strong interpersonal skills to engage with customers and work effectively as part of a team • Exceptional time management skills • Ability to understand and demonstrate cultural awareness • Strong ethical values • Attention to detail and accuracy in data entry and inventory management. • Ability to handle phone calls professionally and provide excellent customer service over the phone. Compensation: $50,000-$70,000

    • Communicate with potential clients over the phone and in person to assess their needs • Follow up with prospective clients to provide additional information and support • Ensure accurate data entry of all case details into the system • Retrieve and review relevant police reports for each case • Initiate contact with insurance companies to start the claims process • Conduct conflict checks to ensure ethical standards are met • Perform Accurint searches, obtain verification reports, and organize documents in the system • Draft closing and turn-back letters professionally

  • Compensation
    $50,000-$70,000 per year