Hybrid position Our rapidly growing law practice is seeking a legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our team book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Manage inbound and outbound phone calls with prospective and current clients, along with other real estate professionals. • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner Qualifications: • Previous legal experience highly valued • Familiarity with HubSpot, a bonus • Full familiarity with Google Workspace • Strong ability to communicate eloquently and empathetically a must • Previous customer service or sales experience preferred • Self Motivated Organized Compensation: $18 - $22 hourly
• Manage inbound and outbound phone calls with prospective and current clients, along with other real estate professionals. • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner