Benefits:

Employer pays 90% of insurance premiums

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Gamez Law Firm, a successful personal injury law firm built as a family business, has an opportunity for a Bilingual Intake Specialist. We are looking for a highly detailed oriented and organized personality that can thrive in a fast-paced environment.

This position is full-time, in-office, Monday through Friday, 8:30am to 5:30pm

Responsibilities:

Interview prospective clients in-person, by phone and email

Provide consistent, unparalleled customer service

Conduct basic research to investigate clients’ claims have merit

Complete intake process with potential clients in person and/or via phone/video

Perform follow-up calls/emails/texts to potential clients

Prepare and send accurate and complete intake paperwork to an attorney for review

Relay decision to decline potential clients if case has been rejected by Intake Specialist or Attorney

Maintain meticulous records in firm software program

Perform administrative or other duties in-office as assigned

Qualifications:

Spanish Bilingual - fluent

Ability to be personable and connect with future clients

Effective communication and written skills

One or more years’ experience performing intakes for a personal injury law firm preferred

Ability to work non-traditional hours on occasion

Proficiency in Microsoft Suite, Outlook, Internet, Google, etc.

Basic knowledge of legal terminology, intake processes and best practices.