Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now! Responsibilities: • Conduct initial client intake calls and gather relevant case details. • Screen potential clients to determine case eligibility. • Accurately document and organize client information in our CRM system. • Provide clear instructions on the intake process and next steps. • Communicate professionally with clients, making them feel supported and informed. • Follow up with potential clients who have inquired about legal services but have not yet retained the firm. • Coordinate with attorneys and legal staff to ensure timely follow-up on cases. Qualifications: • Fluency in English (C1 or C2); Spanish preferred. • Previous experience in client intake, customer service, or a related role is a plus. • Excellent verbal and written communication skills. • Strong organizational and time management abilities. • Ability to work independently and efficiently in a remote setting. Compensation: $7 - $8 hourly

• Conduct initial client intake calls and gather relevant case details. • Screen potential clients to determine case eligibility. • Accurately document and organize client information in our CRM system. • Provide clear instructions on the intake process and next steps. • Communicate professionally with clients, making them feel supported and informed. • Follow up with potential clients who have inquired about legal services but have not yet retained the firm. • Coordinate with attorneys and legal staff to ensure timely follow-up on cases. • Maintain confidentiality and professionalism at all times.