Legal Intake Specialist

Sweet James Georgia

Legal Intake Specialist

Roswell, GA
Full Time
Paid
  • Responsibilities

    Our growing, high-performance Personal Injury Law firm is looking for a dynamic and charismatic phone sales representative to achieve maximum success in our intake call center. Ideal candidates will have EXCELLENT verbal and written communication skills. If you have experience in customer service, sales, call centers and/or hospitality then this role is for you! Must be comfortable working in a high-performance environment. This position is based out of our Roswell location. Must be available to work morning and evening shifts, as well as weekends. Benefits: • Health, Dental, and Vision Insurance • 401(k) • Paid time off Responsibilities: Key Responsibilities: • Communicating with potential customers via phone, email, and in person • Collect and document sensitive personal information • Strong customer and sales experience, and excellent attention to detail • Resolve and address customer concerns with professionalism • General administrative duties as required Qualifications: • A solid work ethic and positive attitude • Ability to work well under pressure while maintaining a positive attitude • Previous experience in customer service, sales, or other related fields • Excellent written and verbal communication skills • Must be available to work after hours and occasional weekends • Bilingual (Spanish) is a plus, but not required • Availability to work flexible schedule with potential varying hours such as: 11 AM - 8 PM or 1 PM - 10 PM Compensation: $21 - $24 hourly

    • Key Responsibilities: • Communicating with potential customers via phone, email, and in person • Collect and document sensitive personal information • Strong customer and sales experience, and excellent attention to detail • Resolve and address customer concerns with professionalism • General administrative duties as required