Benefits:

Bonus based on performance

Health insurance

Dental insurance

Receptionist – Client Care Specialist Hiatt Law Group is seeking an individual to join our team as a Receptionist. This is an opportunity to become part of a professional organization known for its dedication to exceptional customer service and a supportive work environment. Here, you will enjoy a collaborative workplace that fosters professional development and growth. Join a team where employees receive competitive compensation and a comprehensive benefits package.

Our Receptionist will be responsible for:

Client Communication: Serve as the first point of contact for our organization, ensuring visitors and callers receive timely, professional, and welcoming interactions. Your role is crucial in creating a positive first impression and providing quick, helpful assistance to clients, guests, and vendors.

Front Desk Management: Maintain an organized and efficient front desk area, managing incoming calls, visitor check-in, mail sorting, and administrative support. Utilize office management systems to track visitor logs, manage incoming communications, and provide accurate information to guests and staff.

Administrative Support: Provide comprehensive administrative support to multiple departments, including scheduling, message taking, and coordinating basic office communications. Work with team leaders to ensure smooth daily operations and professional communication.

Qualified Candidates will have:

Minimum of 2 years of experience in reception or customer service roles.

Strong interpersonal skills with excellent verbal and written communication abilities.

Professional demeanor and ability to interact courteously with diverse individuals.

Proficiency in Microsoft Office Suite, Google Workspace, or similar office productivity tools.

Experience with multi-line phone systems and scheduling software.

Exceptional organizational skills with the ability to manage multiple tasks and priorities effectively.

High attention to detail and accuracy, with the ability to maintain confidentiality and handle sensitive information with discretion.

Our Receptionist will have the following Competencies:

Decision Making – Demonstrates ability to handle day-to-day front desk challenges; seeks guidance when needed and works effectively within the team structure.

Communication – Communicates clearly and professionally through written and verbal interactions; maintains appropriate confidentiality with company and client information.

Continuous Learning – Open to training and professional development opportunities; adapts quickly to new office technologies and procedures.

Teamwork – Works collaboratively with all team members, understanding the importance of supporting collective goals.

Customer Service – Consistently demonstrates a welcoming, helpful, and professional approach to all interactions, embodying the company's commitment to excellent customer care.