Remote Online Sales Representative
POSITION SUMMARY: Works within the scope of the medical protocols established by CareSpot and within the scope of their state’s license, to provide prompt, comprehensive and competent medical care. Works collaboratively with a healthcare team to provide acute health care to patients
ESSENTIAL RESPONSIBILITIES
Provides exemplary customer service to patients, visitors and coworkers; Maintains customer loyalty score at or above company benchmark
Provides leadership, direction, and assistance during emergencies while maintaining a comforting and reassuring environment for patients
Complies with necessary regulatory standards and licensure requirements mandated by Federal and State Agencies (i.e. HIPAA, OSHA, and CPR certification)
Performs medical assessment of Center patients and appropriately documents all relevant information on designated CareSpot form and/or Electronic Health Records
Establishes and monitors a medically appropriate level of care for center patients
Performs examinations for workers’ comp, occupational medicine, DOT, sports and other physicals, wellness tests and pre-employment screenings
Oversees, directs and supports on site laboratory, dispensing of on-site where applicable, Rx, x-rays, injections, and collections for direct access services
Performs daily Urgent Care Patient follow-up callbacks to review treatment and check on progress
Works with Center Manager and other staff to ensure operations are consistent with medical policy and professional standards
Participates in and assists with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with CareSpot
Assists in scheduling and providing medical coverage for assigned Center and other Centers, if needed
Promotes, supports, and engages in projects and activities which will develop or improve services delivered at the Center
Assures compliance with licensing, certification and accrediting bodies
Place IV and initiate intravenous therapy when appropriate
Performs medical assessment, procedures, and determines treatment recommendations of center patients ages 6 months and older
Ability to utilize 3-4 exam rooms when working in a single-provider center
Directs and reviews all laboratory and radiology results and develops appropriate treatment plan
Performs other duties as assigned
Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
Required Skills
MINIMUM QUALIFICATIONS:
EDUCATION:
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
Must be aware of hazardous situations and be able to provide a leadership role in emergencies as needed.
Ability to work weekends and holidays
Required Experience
MINIMUM QUALIFICATIONS:
EDUCATION:
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
Must be aware of hazardous situations and be able to provide a leadership role in emergencies as needed.
Ability to work weekends and holidays