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Remote Inbound Customer Service Representative

Lexington Law Firm

Remote Inbound Customer Service Representative

Salt Lake City, UT +2 locations
Full Time
Paid
  • Responsibilities

    Job Description

    MUST LIVE WITHIN THE STATE OF ARIZONA

    WE HAVE TAKEN STEPS TO SUPPORT THE HEALTH AND WELLBEING OF CURRENT AND POTENTIAL EMPLOYEES. OUR INTERVIEW PROCESS IS NOW HOSTED VIRTUALLY, WE HAVE EXPANDED WORK FROM HOME OPPORTUNITIES, AND OUR TRAINING PROCESS HAS BEEN MIGRATED ONLINE. WE LOOK FORWARD TO SPEAKING WITH YOU!

    Lexington Law Firm is a leading provider of credit report repair services nationwide. Our services help our clients ensure they have access to fair, accurate and substantiated credit reporting. Here at Lexington Law, we prioritize our employees and clients while simultaneously fostering a fun and positive environment. You will find that you feel productive and appreciated while working here.

    This job is about helping people navigate their credit repair experience. You will take client calls and help service their case based on individual needs. All full-time Customer Service Representatives earn a competitive starting base-wage of $16/hour.

    RESPONSIBILITIES:

    • Answering inbound calls and reviewing cases
    • Taking 10-40 calls per day
    • Case support functions – informing clients of case details

    WE PROVIDE:

    • Free credit repair services for you +1 ($3,000 annual value)
    • Work-life balance – no weekends or shift bids!
    • Free health insurance for employees after 60 days of tenure
    • Paid training
    • Paid time off
    • 401(k) with company match after 1 year

    WE LOOK FOR:

    • Compassion
    • Reliability
    • Levelheadedness
    • Confidence

    WE REQUIRE:

    • Reliable attendance
    • Type 30+ WPM
    • Ability to work from home – we will supply phone and computer equipment
    • Proficient with computer-based work (IE: Navigating Windows)
    • Ability to own and navigate conversations on the phone
    • Open to constructive feedback and accountable to goals
    • Thrive in a very competitive environment
    • Ability to take 10-40 calls daily
    • Previous customer service experience preferred

    We will teach you the rest!

    Company Description

    We are beyond one-time credit repair; we are dedicated to helping you develop a healthier relationship with your credit. Our focus is on you, your story, and your determination to make a change. We want to empower you to make a significant, long-lasting lifestyle change that can give you access to your financial dreams. Lifetime score improvement is more than just removing negative items on your report - we'll repair your credit history, and we'll do it better than the rest - but we're focused on the story behind that credit score and helping rewrite it to reflect who you are today.

  • Locations
    Phoenix, AZ • Salt Lake City, UT • West Valley City, UT