Job Description

Liberty Interactive Marketing (LIM) is looking for a full-time, remote, Client Services Coordinator to join our fun, hardworking team.  LIM is a digital marketing agency located in Palm Beach Gardens, FL that specializes in paid search, social and programmatic media buying on behalf of mid-sized businesses. 

The Client Services Coordinator will coordinate activities with the operations team and communicate with clients on an ongoing basis.

The successful candidate will be professional, highly-organized, detail-oriented, able to manage to multiple deadlines and client calendars.  The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.

DUTIES INCLUDE:

• Creating and maintaining campaign calendars
• Overseeing campaign pacing
• Gathering and inventorying campaign assets from clients
• Communicating directly with clients and vendors via phone and email
• Completing and responding to ad hoc client requests
• Compiling various reports including monthly performance recaps
• Coordinate internal projects

POSITION REQUIREMENTS:

• Proficiency in spreadsheet software such as Excel or Google Sheets
• Excellent written and verbal communication skills
• Ability to quickly learn and apply new software programs/tools
• Experience working in a team environment
• Experience working with clients/customers directly

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Examples of Client Services Manager skills
• 2+ years’ experience in customer facing role
• College Degree (completed or in progress)
• Or proven experience in a customer facing role

Our ideal candidate is professional, detail-oriented, loves to learn, is resourceful and able to take charge of projects, asks questions and thinks things through. They won’t always know the answer but are capable and resourceful enough to find it. They also don’t get flustered easily in a fast-paced multi-project environment. They sink their heart into their work and enjoy laughing and having a good time.

We work hard but have fun! We value our team and their feedback and opinions. In addition to the inviting culture and collaborative environment, Liberty Interactive Marketing offers the following:

• $45-50k annual salary
• 20% Bonus Package (401k and Profit Sharing, up to 15% of salary, Discretionary Bonus up to 5%)
• 100% Remote from ANYWHERE in United States
• Full time 40 hrs/week
• 9 am-6 pm or 8a-5p relevant to your time zone
• $300/mo healthcare stipend
• 9 Paid Federal Holidays
• Paid Time Off for Vacation, Sick Leave/Wellness Days, Personal

Company Description

LIM has been serving clients in a wide variety of industries nationwide since 2006. We offer paid digital advertising management and website optimization services. Our specific focuses are Facebook Ads, Snapchat, Paid Search (Google AdWords and Bing Ads), other social ads, and programmatic media. We employ a small team of professionals and contractors and are looking to expand.