Benefits:

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

As an Insurance Customer Service Representative, will help maintain and grow a local Allstate agency by engaging current clients and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Responsibilities

Maintain and organize agency files

Use agency CRM systems to document EVERY interaction with EVERY customer EVERY time.

Run weekly and daily audits as directed to work cancellation lists, win-back lists, premium increase lists, other renewal lists, etc.

Answer incoming calls expeditiously and courteously and direct them to the appropriate person promptly and efficiently

Receives and processes insurance payments.

Receives and processes endorsements in an expeditious and efficient manner. Document everything in CRM 100% of the time

Your role is to get to know your customers, understand what is important to them, give them good advice, and to recommend products and services to protect their family.

Job Qualifications

Strong interest in a customer care

Prior insurance experience required

Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)

Confident, motivated individual who works well independently as well as a team!

Able to multi-task, follow through, and follow-up

Have excellent verbal and written communication skills

Benefits may include:

Comprehensive on-the-job training

Get paid to learn!

Base salay plus commission

Additional bonus promotions offered

Continuous learning and development courses, available through Allstate University and other tursted and proven development sources

Positive work environment

Advancement opportunities

Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.