Licensed Customer Service Representative
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you a seasoned Customer Service Representative with a passion for helping others? Do you thrive in a professional sales environment? Are you looking for a meaningful, long-term career? If so, we want you on our team!
What you’ll do:
Service the current client base with professionalism and kindness
Follows New Day Insurance Agency inbound/outbound processes
Cross-sell additional lines when there is an opportunity and as assigned
Conduct policy reviews, make recommendation and find cross sell opportunities
Proactive outreach to existing clients for payment reminders, claim assistance and onboarding new customers
Collaborate closely with our team to ensure smooth operations
Maintains knowledge of new products
Creates referrals from existing customers and Center of Influence network (friends, realtors etc.)
Always portrays a professional image through proper appearance and actions
Maintain reliable and consistent attendance
Possess positive attitude and willing to learn/improve
What you’d need to apply:
Personal Lines or Property & Casualty license
Minimum of 1 year customer service experience
Proven track record of meeting or exceeding sales targets
Strong interpersonal skills and ability to connect with customers effectively
Effective communication skills in speaking, writing, and listening
Proficiency in Microsoft Office Suite and adaptability to new systems
What we’d prefer you have, but not required:
2+ years of Sales and/or Insurance experience
High school diploma or equivalent.
Drive to progress in your career.
Eagerness to learn and grow.
Why Join Us:
Competitive Base Pay: $35,000 - $40,000 (depending on Sales/ Service Experience)
Performance Bonuses: Get rewarded for your hard work and earn between $45,000 - $65,000 per year
Paid Training and Coaching: Ensuring your success
Work-Life Balance: Weekdays-only and Paid Time Off
Licensing Reimbursement: After three months
Supportive Team Environment: Teamwork and camaraderie
Retirement Benefits: Simple IRA with matching based on Agency Performance (after three months)
Ready to take the next step in your career? Apply now to become our next Customer Service Representative and embark on an exciting journey in the insurance industry.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.