Licensed Customer Service Representative

Allstate Insurance Agency - Tanya Vu

Licensed Customer Service Representative

Ooltewah, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Are you a seasoned Customer Service Representative with a passion for helping others? Do you thrive in a professional sales environment? Are you looking for a meaningful, long-term career? If so, we want you on our team!

    What you’ll do:

    Service the current client base with professionalism and kindness

    Follows New Day Insurance Agency inbound/outbound processes

    Cross-sell additional lines when there is an opportunity and as assigned

    Conduct policy reviews, make recommendation and find cross sell opportunities

    Proactive outreach to existing clients for payment reminders, claim assistance and onboarding new customers

    Collaborate closely with our team to ensure smooth operations

    Maintains knowledge of new products

    Creates referrals from existing customers and Center of Influence network (friends, realtors etc.)

    Always portrays a professional image through proper appearance and actions

    Maintain reliable and consistent attendance

    Possess positive attitude and willing to learn/improve

    What you’d need to apply:

    Personal Lines or Property & Casualty license

    Minimum of 1 year customer service experience

    Proven track record of meeting or exceeding sales targets

    Strong interpersonal skills and ability to connect with customers effectively

    Effective communication skills in speaking, writing, and listening

    Proficiency in Microsoft Office Suite and adaptability to new systems

    What we’d prefer you have, but not required:

    2+ years of Sales and/or Insurance experience

    High school diploma or equivalent.

    Drive to progress in your career.

    Eagerness to learn and grow.

    Why Join Us:

    Competitive Base Pay: $35,000 - $40,000 (depending on Sales/ Service Experience)

    Performance Bonuses: Get rewarded for your hard work and earn between $45,000 - $65,000 per year

    Paid Training and Coaching: Ensuring your success

    Work-Life Balance: Weekdays-only and Paid Time Off

    Licensing Reimbursement: After three months

    Supportive Team Environment: Teamwork and camaraderie

    Retirement Benefits: Simple IRA with matching based on Agency Performance (after three months)

    Ready to take the next step in your career? Apply now to become our next Customer Service Representative and embark on an exciting journey in the insurance industry.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.