Benefits:

401(k)

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Customer Service Representative (Part-Time; 20 hours per week)

About Us:

Our friendly, small insurance agency thrives on building strong relationships and providing top-notch service to our insureds. With over a decade of experience with American Family Insurance, Erin Gittleman opened this agency in 2020. Our tight-knit team values collaboration, personal growth, and a supportive culture, making this an excellent opportunity for someone eager to make a difference in customers’ lives.

Why Join Us?

A supportive team culture

Opportunities for career advancement

Comprehensive training to enhance your skills

Stability and benefits in a growing industry

Job Responsibilities:

Answer incoming phone calls and greet occasional walk-in customers.

Collect payments and assist with agency activities.

Respond to policyholder questions and process policy changes.

Monitor agency notifications to provide exemplary service.

Assist with follow-up phone calls and emails for new or existing customers.

Qualifications:

Active Property & Casualty Insurance License in Colorado is required to be considered for this position.

Life License must be obtained within 90 days of hire (cost covered by the agency for the first licensing test).

High school diploma or equivalent.

Strong attention to detail and excellent written and verbal communication skills.

Compensation:

Hourly Rate: $20.00/hour

Compensation Flexibility: While this is primarily a non-commission role, there are additional earning opportunities for motivated individuals.

Benefits:

Paid holidays and paid time off.

401(k) with QACA plan (eligible after 1 year of employment).

Ongoing training and career advancement opportunities.

Work Schedule:

Part-Time, 20 hours per week. Great for someone with an insurance background that needs extra flexibility in the morning or afternoon.

Hours: Monday–Friday, 9AM to 1PM or other schedule arrangements as discussed.

Join Our Team: If you’re personable, outgoing, and enjoy providing excellent service, we’d love to have you join our team at the front desk. Our agency is growing, and this is a great chance to build a fulfilling career in insurance with room for advancement.

Apply Today!

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.