Job description
We are seeking Licensed Insurance Agents to support a major carrier. This is a remote position and will require you to take inbound calls on behalf of Medicare members.
Top 40% of agents will be kept post AEP for year-round work!
Qualifications
- Self-motivated, sales-driven, and teachable
- Active Health or Health Agent
- Knowledge and understanding of Medicare
- Ability to navigate multiple systems
- Proficiency with computers and web-based systems
- Must be willing to complete a background check
- Minimum internet upload speeds of 20Mbps
- Insurance Producer License (Required- in your resident state)
Responsibilities
- Must have a current Health Insurance Producer License (Provide NPN)
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
- Meet performance expectations including sales goal, call quality, attendance, and schedule adherence
- Attend team meetings and training sessions
- Provide consultative services including sales and customer service to Medicare beneficiaries
- Provide customer service to current members with an emphasis on customer retention