Licensed Residential Service Plumber - Springfield, MO

We are seeking a highly skilled and customer-focused Licensed Residential Service Plumber to provide exceptional installation, repair, replacement, and maintenance services for our customers' domestic and light commercial plumbing systems. The ideal candidate will be a self-starter with a strong work ethic, excellent communication skills, and a commitment to delivering top-quality service. This role requires a professional demeanor, the ability to work under pressure, and a dedication to exceeding customer expectations.

What We Can Do For You:

• Pay Range: $24+ per hour, DOE, plus performance bonuses

• Paid Time Off (starting year one)

• Paid Holidays

• Comprehensive benefits package including medical, vision, dental, life, accident, and disability insurance

• Retirement savings plan with a 3% gross match

• Company-paid life insurance

• Tuition/training reimbursement

Responsibilities:

• Arrive at customer locations on time and prepared to address their plumbing needs.

• Educate customers on system use, maintenance tips, and techniques for damage prevention, providing professional recommendations for system optimization.

• Advise customers on additional services that may be beneficial.

• Perform routine maintenance, such as replacing seals and repairing leaks.

• Install water heaters, water lines, garbage disposals, new fixtures, etc.

• Utilize a variety of tools, including electrical hand tools, saws, drills, brazing equipment, drain machines, and ProPress.

• Determine service requirements by applying technical skills and experience, including knowledge of system operations and preventative maintenance.

• Complete all work processes while maintaining safe working conditions and personal safety.

• Supervise and mentor Apprentice Plumbers as needed.

• Accurately document the details of each service call.

Qualifications:

• Valid driver's license and a clean driving record.

• Strong mechanical aptitude.

• Ability to read and understand technical instructions.

• Excellent written and verbal communication skills.

• Comprehensive knowledge of equipment, tools, and methods commonly applied in plumbing services.

• Knowledge of code requirements and safety practices concerning plumbing work.

• Proven diagnostic skills.

• Ability to explain technical information clearly to customers.

• Basic computer skills and familiarity with relevant plumbing software tools for tasks such as timekeeping, customer billing, and processing credit card payments.

Required Education/Experience:

• High school diploma or GED.

• 4+ years of experience.

• Applicable state and local plumbing licenses.