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Phone Order Representative

Lisanti Foodservice of Texas

Phone Order Representative

Flower Mound, TX
Full Time
Paid
  • Responsibilities

    Job Description

    FULL TIME, PART TIME , WEEKDAY & WEEKEND POSITIONS AVAILABLE

    JOB DESCRIPTION

    We have several Customer Service/Order Entry positions available. You will be responsible for helping customers by providing product and service information, accurately entering customer orders which can be up to 200 line items per order, processing end of day routes discussing payments and resolving issues.

    JOB DESCRIPTION

    • Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.

    • Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

    • INPUT CUSTOMER ORDERS, WHICH CAN BE UP TO 200 ITEMS PER ORDER AND INVOICING INFORMATION ACCURATELY AND IN A TIMELY MANNER.

    • Assist customers with orders and problems. Contact vendors and requests samples for customers.

    • Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.

    • Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.

    MUST HAVE HEAVY DATA ENTRY SKILL AND PREVIOUS EXPERIENCE ENTERING HIGH VOLUME ORDERS.

    PREFERRED QUALIFICATIONS

    • Associates Degree

    • 2-4 Years Customer service, call center and / or related area within foodservice industry.

    • Experience with Microsoft Office

    • Working knowledge of Excel

    • Strong interpersonal skills working on a professional level with customers, and vendors, as well as internal customers such as Sales Team members

    Company Description

    We Are Here To Serve You The Lisanti name is synonymous with quality Italian food products. Joseph and Matilda Lisanti started the family-run business back in 1929 and watched the business grow to one of the country’s largest Italian Food Distributors. Joseph Lisanti Jr. has been President since 1955 and Rosemarie Lisanti serves as Vice President and Treasurer. Joseph Jr. started in this business as a youngster with his father making deliveries after school. Working with his father has given him all the knowledge and experience for quality products in servicing the pizza industry. Joseph Lisanti Jr. is very active in all departments of his business assuring the success it has become. Throughout the industry, Joseph Jr. is known for his integrity, honesty, and to be a man of his word. Headquartered in Irving, Texas, Lisanti Foodservice of Texas, Inc. is the preferred distributor for Italian restaurants and pizza shops throughout the Midwest and Southwest. At Lisanti, we understand that quality products make a difference to our customers. We assure quality and consistency in every food item we sell. This builds customer loyalty and trust which are essential to your business growth and prosperity. Lisanti is committed to providing our customers with quality products, timely deliveries, and competitive pricing, delivered through a service philosophy of continuous and uncompromising integrity. Excellence is paramount to growth. Our management, composed of Lisanti family members and food service executives from diverse backgrounds, is accomplished and experienced in running this successful organization.