Job Description

As a Book Fair Support Associate focused on the success of book fairs, you will play a crucial role in assisting the school contact in running their fair, supporting the Book Fair Sales team internally, and helping the Book Fairs department grow. 

HOURS: 8am-4:30pm CST with one late shift (12:30pm-9pm) approximately every two weeks during the book fair season

PAY: $17/hr + full-time benefits

Qualifications

WE’RE GOOD AT: Bringing the fire. We are a startup, with all the fierce dedication and sparkling energy to accomplish great feats. Iron sharpens iron, and so we’ve refined our teams from only the strongest metals: open minds, bright ideas, and bold determination.

YOU’RE GOOD AT:

• Timely communication with customers and co-workers via phone and email
• Meeting weekly deadlines
• Prioritizing tasks in order of importance
• Organizing your work to stay on task
• Utilizing resources to provide great customer service

YOU WILL NEED:

• Phone and Email Communication Skills
• Flexibility to change tasks throughout the day
• Strong organizational skills

YOUR DAY-TO-DAY WILL LOOK LIKE: 

• Answering customer inquiries via phone and email
• Providing personal customer service to the contact running the book fair at the school
• Checking-in with the contact at the school to help run their fair
• Distributing resources to the book fair contact to assist in book fair planning and operation
• Providing internal support for Business Development Reps and Event Coordinators
• Using Excel Sheets and Salesforce
• Communicating with operations to ensure the fairs stay stocked through their duration
• Updating the CRM as customer inquiries are solved
• Operating and helping instruct customers on how to use the Square register

Additional Information

We seek people with drive and a touch of alchemy—and if that sounds like you, you should join us. Even if your experience isn’t a precise match for the role, passion and prowess will always win the day in our book. And if your career has taken you to some spectacular (or spectacularly strange) places? We love a good story.

At Literati, we value the power of reading for all: anyone who dreams, anyone who wonders, anyone of any age, from any background. We are dedicated to cultivating and preserving a culture of inclusion and connectedness that sees, reflects, welcomes, and celebrates the innovation and talent of a diverse array of people.