Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now! Responsibilities: • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases Qualifications: • High school diploma or equivalent required; Bachelor’s degree preferred • Firm knowledge of spreadsheet and data management, as well as computer skills • Excellent and empathetic verbal and written communication skills required • Familiarity with case management and CRM systems a bonus • Previous customer service or sales experience preferred Compensation: $45,000 - $60,000 yearly

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