Live Chat Representative – Stakelum Company (Remote)
Job Overview:
Stakelum Company is looking for a friendly and professional Live Chat Representative to assist customers through our online chat platform. You will be responsible for answering inquiries, providing product information, and resolving issues efficiently—all while delivering excellent customer service.
Responsibilities:
- Respond to customer inquiries via live chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues or escalate them as needed.
- Maintain a positive and helpful attitude to enhance the customer experience.
- Keep records of customer interactions and feedback for future improvements.
Requirements:
- Strong written communication skills.
- Ability to multitask and handle multiple chat conversations at once.
- Basic computer skills and familiarity with online chat platforms.
- Customer service experience is a plus but not required.
- Reliable internet connection and a quiet workspace for remote work.
Benefits:
- Competitive pay and performance-based incentives.
- Flexible work hours.
- Remote work opportunity.
- Training and support provided.
If you have great communication skills and enjoy helping people, we'd love to have you on our team! Apply today.