As our name suggests, we want our residents and employees to have an exceptional experience with us - We want them to enjoy their apartments more, learn more with their coworkers, and experience and LIVE MORE ITHACA.

We've been developing and managing our properties for the past decade guided by our core values of excellent CUSTOMER SERVICE, a constant search for INNOVATION, collaborative TEAMWORK, and a focus on SOLUTIONS.

We look for a Leasing Specialist that shares these same values and is passionate about the property management industry. Our company is thriving and expanding, and we are seeking a talented and experienced Leasing Specialist to join our team! An ideal candidate is results-driven, has a positive attitude, adapts quickly to change, and values teamwork.

As a Leasing Specialist, your primary responsibilities include:

_Leasing _

• Maintain a positive, productive relationship with current and future tenants
• Conduct tours, perform follow up communication, and diligently pursue the close of the lease with prospective residents
• Coordinate new residents' move-in, obtaining signatures for completion of lease paperwork
• Help orchestrate resident move-in and move-out
• Educate new residents on policies and community rules
• Maintain the organization of office files and systems containing leasing and resident information
• Greet prospective residents, qualify prospective students for residency, and determine any resident's needs
• Promptly answer and return incoming calls and emails regarding apartments and availability
• Validate application information and references for our student housing, market-rate, and affordable housing projects
• Perform unit inspections 
• Help facilitate the turnover of all units, including coordinating with painters, cleaners, and maintenance teams. 
• Coordinate and participate in the company's training, activities, and events

Office Management

• Maintain an environment centered around resident and client service and experience through friendliness, cleanliness, and efficiency
• Serve as the front-line communicator to residents and clients regarding maintenance, accounts receivable and payable, leasing, inquiries, etc
• Own and maintain organized paper and electronic filing
• Provide general administrative support to upper management

An ideal candidate will have:

• High School Diploma or equivalent - Bachelor’s in a related field preferred.
• Proven work experience as Leasing Consultant; 3+ years of experience in the property management, customer service, and/or hospitality industries preferred.
• Full understanding of office flow/management with a focus in leasing procedures..
• Basic knowledge of all rules and regulations surrounding property management.
• Affordable Housing rules and regulation knowledge is preferred. 
• Prior Lease-up experience. 
• An impeccable client and customer relationship track record. 
• Proficiency with software (Appfolio preferred).
• Competency in MS Office, including Excel, and relevant databases and software.
• Outstanding communication skills, both written and verbal.
• Excellent time management and organization skills.

Don’t meet every single requirement? No problem! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At LMI, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway! You may be just the right candidate for this or other roles. 

Live More Ithaca LLC is committed to hiring a diverse and inclusive workforce that drives innovation and opens access to various perspectives, ideas, and backgrounds. As part of our commitment to a diverse and inclusive workforce, Live More Ithaca LLC provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, age, protected veteran or disabled status, genetic background, or any characteristic that is protected by applicable local, state, or federal laws.