Our company is growing very quickly and is looking for an experienced mortgage processing manager who has a proven record of motivating mortgage professionals to reach their fullest potential. You'll build your dream team, train, and mentor them to maximize production and quality control levels. We offer the talent, the team, and the internal support to take your career to the next level. If this sounds like you, start your application today! Responsibilities: • Mentor, motivate, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs • Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process • Remedy, resolve or escalate customer service issues in a professional way. • Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly • Lead, hire, recruit, onboard, train, direct, and manage daily activities of mortgage loan processors, processing assistants and all other team members Qualifications: • Working knowledge of the mortgage industry, loan products and programs (FHLMC, VA, FHA, FNMA, Jumbo, USDA, etc.), and state and federal regulations and laws (RESPA, etc ) • Excellent interpersonal, communication, training, organizational, and time management skills are essential • 3+ years management experience in mortgage operations, preferably in processing management, or as a sales manager or operations manager is ideal; 3-5 years of experience with high volume loan processing as a team lead in mortgage lending or mortgage banking, or at a credit union will also be accepted • 4-year Bachelor’s degree is desired --High school diploma is required NMLS Mortgage Loan Originator license preferred • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful Compensation: $41,000 - $51,000 yearly
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