Job Description

SUMMARY

Administrative Assistant - Service Department is responsible for providing administrative support to ensure efficient operation of the Service Department Office. Supports Service Manager, Assistant Manager, service employees and the Customer through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of electrical concepts, practices and procedures.

RESPONSIBILITIES:

• Answer and direct phone calls

• Organize and schedule meetings and appointments

• Maintain contact lists

• Produce and distribute correspondence memos, letters, faxes and forms

• Assist in the preparation of regularly scheduled reports, permits, bids, contracts and customer appointments

• Maintain filing system

• Order office supplies

• Submit and reconcile reports, spreadsheets and billings

• Provide general support to employees and customers

• Provide information by answering questions, requests and customer inquiries

• Research

• Generate reports and spreadsheets

• Handle multiple projects

• Prepare and monitor invoices

• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs

• Manages Access system

• Contribute to team effort by accomplishing related results as needed

• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

• Schedule/setup training rooms, food, etc.

• Maintain computer and manual filing systems

• Handle sensitive information in a confidential manner

• Coordinate office procedures

• Reply to email, telephone or face to face enquiries

• Develop and update administrative systems to make them more efficient

• Receive, sort and distribute the mail

• Answer telephone calls and pass them on

REQUIREMENTS:

• Proven admin or assistant experience

• Knowledge of office management systems and procedures

• Excellent time management skills and ability to multi-task and prioritize work

• Attention to detail and problem solving skills

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficient in MS Office

• High school diploma or equivalent

• All other duties as assigned

OTHER:

• Team Player
• Career minded
• Strong attendance record
• Willing and able to learn and grow
• Backup to other members of the team

Company Description

We are a commercial and residential electrical contractor that has been in business for 50+ years because of our focus on our customers and employees. We offer competitive pay and benefits. We are an equal opportunity employer.