Job Description

Strong customer orientation and strong negotiating skills

 Background in import logistics, global import operations, and Customs Compliance

 Develops and maintains operational plans to include all business requirements of customers

 Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers

 SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance

 Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation

 Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise

 Reviews KPIs for each business and performance regularly for customer satisfaction

 Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior

 Performs ad-hoc reporting, as required

 Performs other job-related duties as required

Qualifications

· Preferred 2+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) but not required

 Warehouse (WMS) experience preferred

 Strong Excel spreadsheet and PowerPoint preparation skills

 Highly organized with the ability to manage multiple projects while paying close attention to detail

 Bilingual in English and Korean preferred

 Excellent analytical and problem-solving skills

 Great interpersonal skills, with the ability to communicate openly and effectively

 Works well under pressure and has a sense of urgency

 Strong work ethic

 Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

 Bachelor’s Degree preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.