Location: This candidate must be based in Chicago, IL.

About QualSights:

QualSights is an insights technology platform that helps brands grow by generating deeper and more authentic insights from consumers worldwide in a remarkably fast and cost-effective manner. Our patented technology blends the depth and authenticity of qualitative research with the speed and agility of quantitative research.

Ranked the #1 fastest-growing company in Illinois, the #1 fastest-growing software company in the Midwest, and the #1 fastest-growing market research company in the U.S. by Inc. 5000, we want to add to our team of driven, compassionate, and inherently curious people.

A career at QualSights means being part of an ambitious, customer-focused, and hardworking team that operates with compassion and empathy. We offer multiple perks and benefits, including a competitive salary, a casual work environment, flexible paid time off, and health insurance.

About the Role:

This role will report to the Senior Operations Manager and will be responsible for supporting the logistics function at QualSights. The Logistics Specialist will work closely with the logistics team to ensure efficient and scalable logistics processes are in place. This is an excellent opportunity for someone who is detail-oriented, process-driven, and eager to grow within a dynamic environment.

Core Responsibilities:

• Logistics Operations: Assist in day-to-day logistics operations, including the coordination of shipments, tracking deliveries, and managing inventory.
• Process Improvement: Support the development and implementation of logistics processes, identifying areas for improvement and efficiency.
• Documentation: Help maintain accurate and comprehensive documentation of logistics procedures and processes.
• Collaboration: Work closely with the logistics team and other departments to ensure smooth and efficient operations.
• Quality Control: Assist in ensuring that all packages, including personalized study packages, are prepared and shipped accurately and on time.
• Vendor Coordination: Assist in managing relationships with logistics partners and vendors.

Who You Are:

• Experienced: You have 2-4 years of experience in logistics or supply chain management, with a solid understanding of logistics processes and operations.
• Detail-Oriented: You have a keen eye for detail and excel at maintaining accurate documentation and records.
• Process-Oriented: You have experience in supporting process improvements and are eager to identify and implement efficiency opportunities.
• Organized: You are highly organized and can manage multiple tasks effectively.
• Communicative: You possess good communication skills, both written and verbal, and can work well within a team.
• Team Player: You thrive in a collaborative, fast-paced environment and enjoy working with others.
• Problem Solver: You embrace change and know how to balance competing priorities while remaining committed to providing a stellar customer experience.

Position Type:

This position is full-time, and all work will be performed from our Chicago office.

Qualifications:

• Education: Bachelor’s degree in supply chain management or a related field, or equivalent work experience.
• Experience: 2-4 years of experience in logistics or supply chain management. Market research experience is a nice-to-have but not a requirement.
• Skills: Strong organizational and process improvement skills.