Benefits:

Bonus based on performance

Company parties

Competitive salary

Job Title: Medical Billing Officer

About us

RX Supplies LLC is a small business in Wall Philadelphia, PA. We are professional, agile and our goal is to assist our patients with acquiring much needed medical Supplies. We work with directly with CMS to stay in compliance to submit the medical equipment to the patients Medicare policy and any secondary insurance plan.

Our work environment includes:

Modern office setting

Growth opportunities

Responsibilities:

• Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries, creating return labels and mailing them out in a timely manner.
• Handle outbound calling to follow up with customers or provide updates on their requests
• Analyze customer needs and provide appropriate solutions or recommendations
• Maintain accurate and detailed records for CMS guidelines and policy requirements
• Collaborate with other team members to resolve customer issues in a timely manner
• Stay up-to-date on product knowledge and company policies to effectively assist customers

Experience:

• Previous experience in an insurance or DME customer service role is preferred but not required

-Understanding of Medicare complaint process and record keeping process

• Excellent communication skills, both verbal and written

• Strong problem-solving abilities and the ability to think critically

• Proficient computer skills, including experience with CRM software or similar systems

• Ability to multitask and prioritize tasks in a fast-paced environment

• Positive attitude and a desire to provide outstanding service to customers

• Ability to work with minimal supervisor after training is complete

We offer competitive compensation, opportunities for career growth within our organization. If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply today to join our team!

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

Professional development assistance

Schedule:

Day shift

Monday to Friday

Experience:

Medicare: 2 years (Required)

management: 2 years (Required)

Medical Equipment Sales: 1 year (Required)

Ability to Commute:

Philadelphia, PA 10005 (Required)

Ability to Relocate:

Philadelphia, PA 10005: Relocate before starting work (Required)

Work Location: In person