Weiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more than 450 doctors representing 42 medical specialties and more than 800 employees, all committed to providing you with personalized care. We are looking for exceptional people who share our mission and values to join our team!

JOB SUMMARY

Under guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation.

JOB QUALIFICATIONS

• High School diploma
• Able to communicate with patients, family and staff in a professional, friendly manner
• Proven working relationship with surgeons and other clinical professionals
• Experience with patient/staff education
• Strong detail-orientation and follow-up capacity
• Excellent organizational skills
• Ability to multitask
• Demonstrated success in relationship building
• Customer service focused
• Strong data analysis skills
• Experience in achieving results and working with process management.

JOB DUTIES

• Schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office
• Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient
• Understands insurances and manages pre-certifications required for obtaining benefits
• The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner
• Scheduler will multitask and handle obstacles with outstanding customer service skills
• Explains billing process to patients, answers incoming inquiries from patients and third-party payers
• Works with others to solve relatively simple problems
• Assists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities

Weiss Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.