Job Description

This position performs various position reporting and customer service related functions for the merchandising department in the Kansas City, MO office of a global merchandiser and processor of agricultural goods. The position duties will include calling customers to obtain documents, calling brokers to obtain information, screening calls for the merchandising department and other customer service issues that require discretion.

This position is hybrid and required to be in the office 3 days a week.

Primary Responsibilities/Essential Functions

• Performs customer service duties for the Merchandising desk; customer contact, compiling and producing required logistical documentation with strict deadlines
• Enters data into the Daily Production Report
• Assists Merchandisers with Accounts Receivables issues
• Approves weekly ACH withdraws for customers. Remind customer of ACH by phone or email
• Provides logistical support by tracing rail/barge loads, billing rail cars and barges, applying to contracts for all commoditie
• Calls customers to obtain documents, calls brokers to obtain information
• Prepares various spreadsheets to summarize the contract and delivery data for the Merchandising desk
• Assures accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received.
• Manages and approves broker, demurrage, and other misc. invoices.
• Manages rail switch charges and rail freight invoices.

Additional Responsibilities

• Serves as a liaison between the Merchandising desk and execution and logistics areas of the office.
• Completes other duties as assigned.

Qualifications

Basic qualification:

• 2 years of execution / sales support experience within the Grain industry, Biofuels or similar field. Specifically, two years of experience as a Merchandising Assistant within the Grain industry.
• In lieu of experience, the preferred educational requirement would be accepted.

Knowledge/Skills/Abilities (including any physical demands)

Basic qualifications:

• Ability to prioritize multiple tasks and meet strict daily deadlines.
• Strong practical accounting, analytical and organizational skills.
• Strong verbal and written communications skills.
• Strong documentation skills.
• Positive attitude, self-motivated.
• Knowledge and interpretation of position reporting.
• Proficiency with spreadsheet and word-processing software, (e.g., Excel and MS Word).

Preferred qualifications:

• Knowledge of grain industry practices, terminology and settlement process.
• Careful attention to detail.
• Ability to work in an active and fast-paced department.
• Ability to work with minimal supervision, prioritizing multiple tasks.

Additional Information

All your information will be kept confidential according to EEO guidelines.

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.”

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us