Benefits:
Bonus based on performance
Company car
Competitive salary
Dental insurance
Free uniforms
Help or transport service
Opportunity for advancement
Training & development
Low Voltage Electric Data Technician Salary Range 37500k-42000k
Job Summary
A Low Voltage Electric Data Technician is responsible for supporting the organization’s computing and telecommunication network operations and procedures. The technician works either solely or with a team to support telephone systems and POS systems, which include installation of cable and maintenance of the systems and troubleshooting issues of like equipment. The technician will deliver the desired customer service experience required by partnered businesses. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Skills
Emotional intelligance
Strong work ethics
Motivation
Dependability
Critical thinking and decision making
Good communication
Time management
Works well with others
Ability to follow directions
Essential Functions
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports to partnered vendors
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers and coworkers
Proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification is preferable
Valid driver’s license & reliable transportation
Scissor lift certification required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds including over their head. Ability to climb ladders up to 25 feet and ability to drive and stand on scissor-lift to 40 feet. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
This job operates in a professional warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and video.
Travel
This position may require travel. Travel accommodation will be met when travel is required which include overnight accommodations, meal allowance, and gas or mileage.