Job Description

THIS IS A REMOTE WORK FROM YOUR HOME OFFICE FROM ANY STATE POSITION

PASSIONATE, CARING PEOPLE; SOLID REPUTATION; A GREAT COMPANY LED BY A SUPERIOR MANAGEMENT TEAM. Our commitment to outstanding customer service for over 25 years has made us a top producer of quality premium audits in the western states that we serve, providing opportunities to hundreds of dedicated team members.

LOWRY & ASSOCIATES, INC. is seeking A QUALITY ASSURANCE REVIEWER with experience in primary review of all voluntary, phone, virtual and physical premium audits conducted by Auditors for Workers Compensation and General Liability and policies. You will be verifying that each audit addresses the Lowry guidelines and state and client specific requirements as well as managing the review of Carriers work and coordinating any back up assistance needed from the Review Team, while meeting specific production requirements.

Our ideal Reviewer would possess the following qualifications:

GENERAL WORK EXPERIENCE:

• Demonstrates a strong commitment to superior service
• Strong sense of self-motivation, self-discipline, a willingness to learn and the ability to work independently are a must for consideration
• Superior organizational and computer skills with knowledge of Microsoft Office, AuSuM, Nexus, PAAS and Video conferencing are preferred
• Excellent written communication skills with the ability to clearly present to both technical and non-technical audiences; interacts tactfully and effectively in difficult situations
• Represent the company in a positive and professional manner

SPECIFIC WORK EXPERIENCE:

• Experience with review of audits for quality assurance as well as 5+ years of experience and proficiency as a Premium Insurance Auditor in both Workers' Comp and General Liability audits
• Remains informed of changes and current information relative to individual Insurance Company Requirements as provided
• Working knowledge WCIRB, NCCI & ISO guidelines for classification of businesses and employees so as to meet quality standards set forth by our clients
• Experience with Nexus or Future Audit software

QUALIFICATIONS:

• Extensive knowledge of manual rules: Basic Manual, Commercial Lines Manual, State-Specific Manuals for independent bureau states as well as California WCIRB. Designations of APA, CIPA WCIRB CompEssential Certified are not required but preferred.
• Experience with PAAS and the WCIRB web site

OTHER:

• Able to adjust to new situations and changing priorities
• Takes responsibility for own performance and development
• Develops a high degree of trust through demonstrated personal integrity and ethical behavior

Company Description

Lowry & Associates, Inc. (LAI) was formed in 1989 and is headquartered in Draper, Utah offering a full range of insurance services to to the property and casualty insurance industry. Our committed knowledgeable management team and field personnel team are some of the most experienced in the insurance auditing and survey field.