Job Description

Come join MDVIP, based in Boca Raton, FL as a MEMBER SERVICE REPRESENTATIVE. MDVIP has been recognized as a Great Place to Work® employer for four consecutive years and recently named by Fortune and Great Place to Work® as one of the 2022 Best Workplaces in Healthcare & Biopharma™.

We are seeking MEMBER SERVICE REPRESENTATIVES to support our growing Patient Contact Center team! The qualified candidate will professionally assist with membership inquiries and service requests from MDVIP members, MDVIP affiliated Physicians/Staff, and internal teams. The role provides accurate information and timely follow-through for requests requiring extensive research and response.

The successful candidate is able to work in a fast-paced, structured environment, with established standards, guidelines and procedures. Must have excellent verbal and written communication skills, with the ability to maintain composure and patience while speaking with members. Has the ability to quickly develop sound knowledge of operational procedures and deliver quality work on a consistent basis. This role requires the ability to work 40 hours, with potential for overtime as needed. Flexibility to work varied schedules during initial training is required. Shift schedules will be communicated during the interview process.

Apply through our MDVIP CAREERS page: https://careers-mdvip.icims.com/jobs/2236/member-services-representative/job

Member Services Representative Eligible Benefits:

• Comprehensive health insurance
• Generous Health Savings Account contributions
• Company paid Primary Care Physician
• Paid time off and 12 company paid holidays
• Immediately vested matching 401k contributions
• Tuition reimbursements

Company Description

Voted great place to work 5 years in a row. https://www.greatplacetowork.com/certified-company/7005523