Classification: Permanent

Address: Savannah, GA


Position Summary

The MEDITECH Financial Application Analyst will anticipate and meet user needs while adhering to regulatory requirements and Strategic Information Systems goals. The Applications Analyst II has excellent working knowledge of software applications that integrate with those directly being supported. Reviews, analyzes, and modifies application systems to include encoding, testing, troubleshooting, and installation. The Applications Analyst II works collaboratively with department directors, managers, peers, and business units to evaluate and manage the build, use of applications, and respective interfaces. The Applications Analyst II is responsible for providing advice on systems selection, installation, operation, and on-going support of software applications. Facilitates and leads “go-live” and “upgrade” processes. Serves as project manager on assigned projects and ensures completion on schedule and within budget. Proactively manages change in project scope, identify potential crises, and devise contingency plans. Serves as resource for other application support analysts by responding to functional questions, assisting with troubleshooting and testing scenarios and monitoring effect of application utilization on modules within their group. Coach, mentor, and motivate Analyst I, vendors and contractors, and influences them to take positive action and accountability for their assigned work. Utilizes exceptional technical writing, communication, and presentation skills. Has a working knowledge of reportable regulatory requirements. Understands data structures and is proficient with translating end user reporting needs.

Education

• Bachelors of Computer Science/Business Administration/or related field - Required

Experience

• 3-5 Years health systems functional areas or installing/maintaining computer system applications - Required
• EMR: MEDITECH, Expanse 2.2
• Applications: Reg/ARM/CWS/ BAR/ MM/AP/ GL (Combination of Skills)

Core Job Functions

• Provides direct support in use of application software to customers including: problem resolution, research of functionalities, responding to questions and staff training. Successfully performs tasks on small and large-scale projects in one or more aspects of the information systems life cycle (product selection, business requirement definition, communication, implementation, issue resolution, production support). Ensures client requests are properly evaluated and responded to in a timely manner.
• Ensures comprehensive software test scenarios are developed to ensure thorough testing of new or upgraded applications prior to "live" date. Reports problems or issues to vendor and in-house staff during testing to ensure timely resolution. Ensures training has been received for effective application support and end user use. Navigates and ensures that systems meet regulatory requirements that impact hospital revenue including APC'S, CPT/HCPCS, ICD10, and Meaningful use requirements.
• Ability to break down intermediate to complex problems into manageable tasks. Is a liaison to Revenue Cycle departments triaging revenue cycle software issues and vendor relations. Ensures software vendors have the information and resources necessary to resolve application problems. Is project lead for testing and managing system updates and coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services.
• Attends and actively participates in required meetings. Attends offsite training opportunities and abides by administrative policy guidelines. Provides all required documentation.
• Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation changes for all supported applications. Adheres to change control policies for software modifications.