Job Description

MMC IS HIRING!! WORK FROM HOME CALL CENTER POSITION - NEAR/IN ATHENS TX

YOU ARE REQUIRED TO WORK FROM THE ATHENS LOCATION FOR THE FIRST WEEK

• START DATES: 09/06 & 09/12

• STARTING PAY: $14.00 English only; $15.00 Bilingual with Spanish

  • PAY INCREASE: ONCE TRAINING IS COMPLETED SUCCESSFULLY

• CONVERSION: 90 Day Conversion.

  • $1000 SIGN-ON BONUS UPON CONVERSION, HEALTH/DENTAL/VISION/LIFE INSURANCE, 401K, CAREER GROWTH AND MUCH MORE!

• WORK FROM HOME- Maximus supplies the equipment.

  • You will be required to meet work at home internet speeds, NO satellite or hotspots

• OPERATION: (M-F) 8:00 am – 6:30 pm (must be able to work any 8-hour shift within hours)

• PAID TRAINING: Can not miss any time during training, training is between 6-8 weeks (classroom and on the job training)

• AFTER CLASSROOM TRAINING: Any 8-hour shift within the hours of operation

Maximus is a 3rd party contracted vendor for the State of Texas, this project specifically is Health and Human Services Commission (HHSC). Call center agents will be assisting residents of Texas who are needing information regarding benefits offered through HHSC (SNAP, Medicaid, TANF, MEPD Programs).

Our call center agents can assist with a very wide variety of calls ranging from:

• Taking applications or renewals over the phone
• Reporting changes to clients' cases for them (address change, change in income, household composition, etc.)
• Completing password resets so that clients have access to their online accounts through yourtexasbenefits.com
• Filing complaints and appeals on cases
• Providing general information regarding processing timeframes, benefits available through HHSC, ways to apply, etc.
• Answering case specific questions clients may have (providing child's Medicaid ID number, how much SNAP has been awarded, missing information needed on a case so that it can be completed, etc.)

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.