Job Description
My Beauty Mark Makeup Academy is an elite professional makeup school with three current locations in Southern California. We pride ourselves on educating students throughout our campuses with quality training and have already helped thousands of students achieve their goal of becoming certified makeup artists. We also have some of the best educators and ensure our programs are current on trends, technique, and theory.
Our ideal Admissions Counselor will possess the following:
- Strong Sales background
- Passion for the makeup industry
- Ability to multitask and prioritize
- Organizational skills
- Enjoy interacting with others
- Work well independantly
- Self-motivated
- Positive, outgoing personality
- Bilingual
THIS POSITION IS ON BASE PAY PLUS COMMISSIONS. THE BASE PAY STARTS FROM $10 - $12 SUBJECT TO EXPERIENCE.
OUR COUNSELORS EARN AN ANNUAL PAY BETWEEN $ 38,000 TO $48,000.
HOURS ARE BETWEEN 9 AM TO 7 PM.
WORK DAYS ARE FROM MON - FRI
WEEKEND WORK DURING EXPOS AND TRADE SHOWS (ABOUT TWICE A YEAR)
RESPONSIBILITIES AND DUTIES
ADMISSIONS COUNSELOR JOB DESCRIPTION:
- Take inquiry calls from all potential students interested in knowing or receiving information about the programs - including entrance requirements, class schedules and payment options - and encourage qualified prospects to schedule an appointment for a tour.
- Return web and social media inquiries and calls promptly to all potential students and give accurate information about the programs and financing options.
- Make outbound phone calls to potential students that have expressed interest in attending the academy. Outbound calling efforts are a key component of this role.
- Participation in organized phone blitzes according to company best practices is required and is an essential part of day-to-day activity.
- Develop leads and generate new business once outstanding inquiries or current leads/students have been acted upon.
- Follow up on all inquiries that fail to schedule or show for a tour.
- Follow up with tours that did not result in enrollment and dropped/cancelled students to resolve any issues and address concerns.
- Utilize only approved Company materials during the interview process, and conduct tours according to the stated policies and processes at all times.
- Meet with the potential students to explain the program offering and match the academy benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives.
- Provide basic information and routine advice, guidance and assistance to students using established procedures and policies in the admissions process.
- Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial packaging is complete).
- Mentor and advise students to help them identify their unique skills and interests.
- Address any easily resolved inquiries, questions, concerns or issues, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements. When in doubt of proper action, consult with more experienced staff member.
- Complete daily activity reports (DARs)
- Ensure that all pre-start paperwork is completed accurately and in a timely manner.
- Keep all required reports current and accurate, including information stored in the system.
- Attend and successfully complete all training for this position, as required at any time by the Company.
- Meet all quotas set forth by immediate supervisor.
- As an active employee of My Beauty Mark Academy, it will be requires and expected of you on occasion to perform duties outside your list of responsibilities. Compliance is essential to employment.
Job Types: Part-time, Commission
Company Description
My Beauty Mark Makeup Academy is an elite professional makeup school with three current locations in Southern California. We pride ourselves on educating students throughout our campuses with quality training and have already helped thousands of students achieve their goal of becoming certified makeup artists. We also have some of the best educators and ensure our programs are current on trends, technique, and theory.