Benefits:

Competitive salary

Health insurance

Paid time off

About Us

We are a rapidly growing property management company specializing in managing single-family homes. We currently operate in Omaha and Lincoln, with plans to expand into Iowa. As we continue to grow, we are seeking a detail-oriented and proactive Maintenance Coordinator to help streamline our maintenance operations and ensure top-quality service for our tenants and property owners.

Position Overview

The Maintenance Coordinator will be responsible for managing and coordinating maintenance requests efficiently. This role involves troubleshooting with tenants, scheduling maintenance technicians, ensuring proper documentation in AppFolio, and communicating with property owners. The ideal candidate will have a strong mix of basic maintenance knowledge, organizational and communication skills, and office proficiency to keep operations running smoothly.

Key Responsibilities

Receive, analyze, and prioritize maintenance work orders submitted by tenants.

Troubleshoot maintenance issues with tenants via phone and text to determine if a technician is required.

Schedule and coordinate maintenance technicians, setting clear goals and time caps for each job.

Provide technicians with directions to ensure efficient repairs.

Schedule, direct and coordinate third party vendors.

Ensure all maintenance activities and work orders are accurately documented in AppFolio.

Communicate with property owners to obtain approval for necessary repairs.

Oversee work orders and ensure no tasks fall through the cracks.

Make cost-effective, business-smart decisions regarding repair solutions.

Maintain organization and efficiency in a fast-paced environment.

Qualifications & Skills

Basic maintenance knowledge to assess repair needs effectively.

Strong computer proficiency

Familiarity with property management software (particularly AppFolio) is a plus

Excellent organizational and multitasking skills.

Ability to problem-solve and make quick, informed decisions.

Strong communication skills for tenant troubleshooting and owner approvals.

Experience in property management or maintenance coordination preferred.

What We Offer

Competitive pay

Benefits package (details to be discussed)

Opportunities for growth within a fast-expanding company

If you’re a highly organized professional with a knack for maintenance coordination and customer service, we’d love to hear from you!