Benefits:
401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
FMM is seeking a motivated professional to fulfill our Maintenance Manager position. FMM is a maintenance and construction company servicing both residential and commercial clients nationwide.
Job Summary The Maintenance Manager will manage a team of technicians and communicate with existing clients about current contracts and projects. They will also communicate with potential clients about the company's full range of services.
Essential Job Duties and Responsibilities: (Included but not limited to)
Make decisions using the 5 values of FMM as your guide: Quality, Teamwork, Pride, Passion, and Integrity
Manages day-to-day operations and scheduling of Facilities Technicians to perform general repairs and maintenance
Quarterly review of each facility under responsible area for each technician
Assist “Client Service Center” to resolve unclear request
Assist technicians with issues at client facilities
Documents employee performance, for direct reports, throughout the year and communicates action with employee for implementation
Develop on call schedule for all technicians
Introduces and educates clients of the Company’s full range of services
Adheres to operating procedures to ensure staff is operating as efficiently and effectively as possible
Ensures training objectives are met for all staff within stated timeframe
Ensures all staff is actively participating in department goals
Organizes and leads weekly staff meetings with agenda and meeting minutes, ensuring four strategic meetings
Ensures client contract compliance is upheld
Manages vendor contracts, reviewing with clients as needed
Maintains communications with clients as necessary, responding to all phone calls and requests in a timely manner
Schedules monthly visits with clients to ensure client satisfaction
Coordinates client relocations and startup of new locations, including any necessary purchases
Estimate and coordinate client construction projects from start to finish
Addresses problems with staff and vendors to provide seamless service to clients
Generates and sends standard reports to clients
Reviews open and completed work orders to ensure accuracy of labor, parts, and vendor costs
Reviews preventive and on-demand work order billing
Oversees inventory control and provides monthly reconciliation and job cost allocation to administration
Oversees staff adherence to Vehicle Use Policy
Lead Emergency Response effort in the event of manmade or natural disaster.
Provides courteous and prompt service to all internal and external client/customers and ensures that company/client confidentiality is assured • Identifies opportunities and recommends methods to improve service, work processes, and financial performance
Assists co-workers in the completion of tasks and assignments to ensure continuity of service and contractual obligations are met or exceeded
Orients new co-workers and actively supports teamwork throughout the company
Participates in corporate and team meetings
Participates in trade-specific organizations
Required Skills and Abilities:
5 years experience in a general maintenance role
Knowledge of both residential and commercial systems
Tech savvy and proficient in Microsoft programs
Ability to perform maintenance related tasks in the field if needed
Excellent problem solving skills
Good written and oral communication skills
A take initiative mindset
A strong focus on customer relations
Valid drivers license and clear driving record
Ability to pass a drug screen
Ability to travel
Physical Requirements:
Must be able to lift up to 15 pounds at a time
Ability to pass a Fit for Duty Screening
Benefits:
Health Insurance-FMM will pay 50% of the employee's premium
401K Contribution-FMM will match employee contribution up to 3%
Optional voluntary benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Company Provided Health Club membership
Company Vehicle and Fuel Card
Company Provided iPad or Laptop (dependent on company requirements)
At FMM, we provide our clients with high quality, high value maintenance and constructions services while maintaining superior levels of communication, professionalism, integrity, and honestly with our staff, clients, suppliers, and professional associates. Our core values of Quality, Teamwork, Pride, Passion, and Integrity are our driving force. If you are an individual who possesses these values, we look forward to hearing from you.