Maintenance Technician

Real Property Management Eclipse

Maintenance Technician

Bellevue, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Health insurance

    Paid time off

    Maintenance Technician

    A Maintenance Support Technician is responsible for supporting all of the business’s maintenance activities. Strong candidates will bring a full range of knowledge, including but not limited to; general handyman skills, electrical, plumbing, carpentry, dry walling, landscaping, and HVAC. The Maintenance personnel will perform tasks assigned by the maintenance coordinator and authorized by the company. This position will be responsible for the timely and professional completion of tasks to the standards of Real Property Management Eclipse

    ESSENTIAL RESPONSIBILITIES

    Application and knowledge of general maintenance work and repairs such as: drywall, paint, appliance installation, basic HVAC knowledge, carpentry, basic electrical, basic plumbing, etc,.

    Perform and provide exceptional quality work and services

    Perform work in a timely manner

    Aids in the scheduling work order, communicate, perform, inspections

    Maintain accurate maintenance records including special maintenance addendums, sprinkler lists, yard care lists, warranty lists, asset lists, etc.

    Maintain the established customer service standards for both owners and tenants

    Train and develop maintenance team members if applicable

    Ensure that business development targets are met

    Helps ensure the maintenance revenue targets are met

    Ensures approval for work before performing the work order

    Protect and promote the company culture and morale

    Promptly respond, pursue and resolve customer and vendor issues.

    Manage the operation of company maintenance vehicle and maintenance tools

    Assist answering service with after-hours emergency maintenance issues

    Properly document work order notes, activities, mileage and time

    Reports to Operations Manager

    Participates in Daily, or Weekly Meetings

    KEY ATTRIBUTES

    Must have excellent technical skills

    Highly organized

    Excellent presentation and negotiation skills

    Written and verbal communication skills

    Detail conscious

    Sense of urgency

    Excellent telephone manner and technique

    Highly detail oriented and organized in work

    Strong analytical thinking and troubleshooting skills

    Excellent communication and interpersonal skills with a customer service focus

    Ability to act and operate independently with minimal daily direction from manager to accomplish objectives

    Proficiency with email and Microsoft Office applications

    Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results

    The Maintenance Personnel are organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Maintenance personnel are a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.

    REQUIREMENTS

    Minimum of two (2) years’ experience in residential maintenance or suitable experience in housing repairs

    Own tools necessary for basic maintenance functions

    Ability to prepare, write and communicate effectively with clients, vendors, and staff

    Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

    Ability to schedule and estimate workers hours and requirements to complete tasks

    General maintenance and repair knowledge

    Local area knowledge

    After hours calls and site visits as necessary

    Intermediate skills in Microsoft Office

    Knowledge of the Internet and email

    Basic telephone switchboard knowledge

    Drivers License and Current Insurance

    Metrics:

    Customer Service Surveys

    Performance Evaluations given after the first 90 days, and annually thereafter

    Report from Direct Supervisor

    Salary:

    $30/hr

    Medical

    401 (k)

    PTO

    Paid Vacation

    Notice

    Property Management Business Solutions LLC is the franchisor of the Real Property Management ® franchised system. Each Real Property Management® franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.

    *Acknowledgement

    I acknowledge that each independent Real Property Management® franchise office hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Property Management Business Solutions LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Property Management Business Solutions LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.