Job Description

FT CLIENT ADVISOR

Clienteling/Sales Generation

• Build and maintain a loyal client base, by providing clients with individualized service
• Capture meaningful customer data for the purposes of connecting with clients, building relationships, and personalizing future client development opportunities
• Maintain an active, accurate, neat and organized client book, proactively contacting clients regularly, and providing appropriate follow-up on all sales or client requests
• Achieve daily/weekly/monthly/annual personal sales and KPI targets while supporting team goals

Customer Service

• Provide highest level of customer service, and bring Maison Kitsuné experience to life through events Communicate the brand’s aesthetic and demonstrate current, in-depth knowledge of the product/brand
• Ability to discuss with clients and give advice on general trends in the fashion world
• Resolve all client problems and complaints quickly and effectively

Operations

• Handle all facets of sales transactions including POS operations, cash duties and register functions
• Properly ticket and attractively display all merchandise according to visual guidelines
• Take care of the general look of the store -cleanliness, tidiness, and efficiency- to ensure the best image
• Manage inventory, communicate stock take/replenishment needs, and help guide seasonal buys
• Maintain neat and well-organized stockroom, properly receiving merchandise, and controlling damages
• Adhere to and enforce loss prevention and security policies, credit policies and procedures -credit cards, discounts, employee purchases, deposit logs, return and exchange policies
• Strictly stick to work schedule, inclusive of time and attendance
• Participate in relevant company training programs
• Work as a team player, fostering open communication to contribute to a positive work environment
• Comply with company policies, practices, and procedures

Start date: ASAP

BASED IN LOS ANGELES

Job Types: Part-Time