Job Description

Proper Change Management is a critical success factor in growth at McDonald's. We support Change at McDonald's through our Change Center of Excellence (COE). The Change COE partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business. As a member of the Change COE, you will be a part of a team building change capability across the Enterprise. You'll succeed by being a seeker of innovation, a self-starter, and a collaborative strategic partner for our customers. We'll ensure you have the tools to take advantage of the growth opportunities we're excited to provide.

McDonald's Change COE is seeking a Manager of Change Management to drive the development and deployment of change interventions using our framework and methodology.

The immediate need is for support on transformational, digital programs within our Global Technology and Restaurant Experience function. Future assignments may span other McDonald's functional areas.

This role will report to the Senior Manager, Change Management.

What will you do?

Lead or participate in change management projects:

• Leverage our Change Management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative
• Enable the design, development, delivery, and management of key communications
• Conduct impact analyses, assess change readiness, and identify key stakeholders
• Provide input, document requirements, and support the design of training programs
• Identify, analyze, and prepare risk mitigation tactics
• Evaluate and ensure user readiness
• Define and measure success metrics and monitor change progress
• Analyze data-driven insights to adapt and accelerate change

Drive Adoption with One McDonald's Way of Doing Change:

• Maintain an understanding of Change and broader McDonald's strategy and priorities
• Work closely with program stakeholders and other practitioners to ensure an understanding of the Change Framework
• Advise and coach functional leaders on Change Management
• Support the growth of Change knowledge across the Enterprise
• Gain an understanding of Change Framework and support training of partners, practitioners, and business leaders

Benefits eligible : Yes
Bonus eligible : Yes
Long term incentive eligible : Yes
The expected salary range for this role is $112,860 - $143,900 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Bachelor’s degree in business management, human resources, or related field.
• Intermediate to advanced level change management skills. Comfort with Word, PowerPoint and collaborative technologies; high Excel proficiency is required
• Five years minimum experience in change management required.
• Experience in designing and executing project plans, managing junior resources, contributing to change methodology design, creating deliverables that require cross-function collaboration and socialization. This role requires ability to provide strategic guidance to Business leaders for low – medium complexity Change programs
• Intermediate level change management skills. Experience with and knowledge of change management principles, methodologies, and tools
• Proficient with MS PowerPoint, Word, and collaborative technologies
• Effective communication skills, both written and verbal
• Experience designing and executing detailed change plans
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Experience with large-scale organizational change efforts

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.