Title: Manager, Community Care Hub
Status: This position is classified as a Program Officer II and is an exempt position.Salary Range: $90,497.62 - 115,500.46
Reports To: Director of Programs
Direct Reports: Not applicable
Location: This position is a hybrid schedule and requires work in the Salinas office (at least 50% of the time) as well as regular travel throughout Monterey County and occasional out-of-county travel.
Schedule: Office hours are M-F from 8:30 am – 5:00 p.m. and regular schedules consist of 7.5 hours per day (37.5 hours per week) with some evening and weekend work required.
OVERVIEW
First 5 Monterey County is seeking a manager to oversee its Community Care Hub. Through this Hub, First 5 Monterey County partners with local community based organizations to provide early childhood-focused direct services, including home visiting and care coordination via Medi-Cal’s Community Health Worker and Enhanced Care Management member benefits. First 5 Monterey County is becoming a Medi-Cal Community Care Hub, defined by the California Health Care Foundation, as “…entities that centralize administrative functions for Medi-Cal direct service provider organizations that address social drivers of health; this may also include centralized contracting, operational infrastructure, and training.”
First 5 Monterey County provides funding for and works in partnership with local organizations that serve young children to provide direct services to primarily Medi-Cal families. These organizations are contracted with First 5 Monterey to provide early childhood-focused services by building trusting relationships with families, co-creating shared care plans, conducting screenings and assessments, sharing health educational resources, and collaborating with multi-disciplinary teams to support families to reach their goals related to the health and wellness of their children and family. Through these services, we aim to address social determinants of health, reduce health disparities, make connections to mental and physical health care, and support our families to thrive.
POSITION SUMMARY
The Community Care Hub Manager is responsible for the day-to-day operations of the Community Care Hub. This is a full-time position that reports to the director of programs and will work closely with the program administrative assistant and evaluation team to support all functions of the Hub.
The Community Care Hub Manager will oversee the implementation, management, and evaluation of the Community Care Hub, which involves leading a multidisciplinary team, coordinating service delivery, ensuring program compliance, and driving quality improvement efforts. The Community Care Hub Manager will serve as the primary point of contact for Community Care Hub internal and external stakeholders and will be responsible for the operational success and sustainability of the program. Overall responsibilities include but are not limited to: 1) collaborating with the director of programs on program design, leadership and oversight, 2) managing hub operations, 3) collaborating with the evaluation team on data analysis and quality improvement efforts, 4) leading stakeholder engagement and collaboration, 5) ensuring compliance with applicable regulations, and 6) contributing to and leading team development and support.
This role requires a strong understanding of Medi-Cal regulations, care management practices, and the ability to develop strategies to support families farthest away from opportunities.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
SKILLS AND EXPERIENCE
PREFERRED QUALIFICATIONS:
OTHER REQUIREMENTS:
AGENCY EXPECTATION: It is expected that as a staff person for First 5 Monterey County you will:
WHAT WE OFFER: F5MC featured benefits include medical, dental & vision insurance, life insurance, retirement account contributions, and bilingual pay allowance.
QUESTIONS? :Email: molly@envisioninitiative.com
First 5 Monterey County is an Equal Opportunity Employer.
It is the policy of First 5 Monterey to afford equal opportunity in all aspects of employment to all persons without discrimination on the basis of race, religion, sex (including pregnancy, gender identify, and sexual orientation), parental status, national origin, age, ethnicity, physical or mental disabilities, color, marital status, medical condition, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors or any other basis protected by law. This policy shall apply to all employees and applicants for employment, and extends to all phases of employment, including hiring, training, promotion, discharge or layoff, rehiring, compensation, and benefits.