Manager, Customer Supply Chain Services

Bosch Group

Manager, Customer Supply Chain Services

Oakbrook Terrace, IL
Full Time
Paid
  • Responsibilities

    Job Description

    The Manager - Customer Supply Chain Services is responsible for enabling and supporting all order to cash resources which includes external resource providers, regional process consultant, customer consultant teams. This role is the key lever for customer satisfaction, productivity, and profitability within the order to cash workflow by improving overall order to cash process performance. Critical responsibilities within this role include process support for system enhancements and integration as well as matching processes support to meet all customer requirements. Must be a partner with all business leaders to ensure that performance and customer requirements are understood and clearly communicated to the back-office team to ensure proper enabling, support, and improvement activities. Participate in Global Governance activities and strategic initiatives to understand and influence strategic direction.

  • Qualifications

    Qualifications

    • Bachelor’s Degree required.
    • Minimum 10+ years of applicable work experience required.
    • Advanced knowledge in SAP order-to-cash processes required.
    • Business Process Expert in Customer Service and Order to Cash required.
    • Strong Entrepreneurial mind-set with knowledge in multiple business disciplines.
    • Takes immediate corrective actions when detecting deviations from expected target level.
    • KPI oriented, number driven. Advanced MS Office skills.

    Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.

    Additional Information

    The U.S. base salary range for this full-time position is $122,700 - $139,200. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

    In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement & Bosch Defined Contribution plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.