Job Description
_ Summary_
Manager responsible for the operations & distribution pertaining to the food warehouse functions (receiving, delivery, fulfillment, inventory, picking, etc.). Serves as a leader and culture changer putting process & policy in place and while holding warehouse staff and direct reports are accountable for meeting and exceeding job responsibilities. Leads the warehouse team meetings and attends meetings on behalf of the warehouse senior manager at other departmental business meetings as necessary. Manages all aspects of warehouse daily operations including operational metrics (delivery time accuracy, fulfillment metrics, order accuracy, etc.) quality assurance, Housekeeping/cleanliness, safety, team member satisfaction, inventory control, logistics, facility maintenance and supply chain requirements to effectively & efficiently supply the park & CW food units. Effectively handles & resolves customer service concerns & complaints (theme park & Citywalk food operating units) with verbal and/or written email follow up. Develop & administer new SOPs, policies & procedures to improve processes and spear heads all training of new team members in job duties. Holds team member accountable based on policies & procedures. Participates in and resolves team member HR & TSAT issues. Develops metrics and accountabilities for team reporting to Manager to constantly improve operations to meet departmental goals. Independently manages night & day shifts. Provides coverage for rest of management team when needed creating a one team culture.
_ Essential Functions:_
Qualifications
_ Minimum Qualifications/Requirements:_
_ Desired Characteristics:_
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 - $90,000.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
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