Job Description

Direct and provide guidance to all food department supervisors on an ongoing basis. Monitor, approve, and enforce procedures for accuracy, timeliness, and compliance with applicable policies and regulations. Responsible for personnel- related matters.

Monitor, approve, and enforce administrative procedures and policies for accuracy, timeliness, and compliance with applicable policies, procedures, and regulations.

· Direct and provide management training to all food supervisors on an ongoing basis.

· Monitor staffing levels of food outlets and assists supervisors with any necessary changes.

· Ensure proper closing of outlets and accurate record keeping.

· Assist in generating, investigating, documenting, and issuing disciplinary action or employee consultations, including performance appraisals.

· Resolves guest complaints in a professional manner.

· Personally, and through delegated authorities, responsible for personnel- related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.

Qualifications

Must be at least 21 years of age.

· Three (3) years of experience in a similar position preferred.

· Must have a thorough knowledge of service standards, menu, and staffing requirements for all food outlets.

· Must be able to stand and walk for extended periods of time during a shift.

· Must be able to maneuver 25 to 30 pounds.

· Must have excellent customer service and communication skills.

· Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.