Job Description

Responsible for soliciting business with present and future clients and for negotiating contracts with clients to sell hotel room blocks and meeting space. Represent the property at industry-related trade and travel shows. Responsible for personnel-related matters for the Sales staff.

• Oversees various sales and promotional programs.
• Maintains relationships with travel agencies and resolves issues and concerns.
• Responsible for securing and promoting booths within various travel industry related trade shows throughout the year.
• Responsible for promoting company within various television, radio, and print advertising media utilizing trade dollar value.
• Solicit catering and group business via inbound and outbound methods, including off property solicitation.
• Represents the property at trade shows by providing information to tour and travel operators to promote business.
• Update convention service requirements in client files and maintains contact with customers.
• Negotiate contacts with tour and travel operators.
• Negotiates contracts reserve meeting space and meeting rooms.
• Conducts facility tours providing information on features, amenities, and services to possible clients and tour operators.
• Communicate B.E.O. (Banquet Event Order) changes to appropriate departments to ensure client satisfaction.
• Input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets.
• Update function book with any changes, additions, and deletions.
• Coordinate work flow between clerical staff, management, and convention porters to ensure customer satisfaction.
• Other duties as assigned

Qualifications

• Bachelor’s degree in Business Administration preferred.
• Three (3) years of experience in a similar position preferred.
• Must be at least 21 years of age.
• Three (3) years of experience in a similar position preferred.
• Must be proficient in the use of Microsoft Office applications, LMS, HIS, Delphi, and Crystal Reports.
• Must have strong working knowledge of banquet functions, room set ups, a/v equipment and food and beverage.
• Must have exceptional interpersonal, customer service, and negotiating skills.
• Must have excellent customer service skills.
• Must have strong written and oral communication skills.
• Must be able to travel
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.