Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience Golden.
We're looking for candidates who have entry to mid-level experience in business management and team leadership that are looking to grow. Previous employees in this position have grown to become Assistant General Managers and even General Managers.
Goldfish Swim School Managers are responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, using sales experience to reach new membership and retention goals, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.
Your success in this role will be measured by your ability to:
Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, working scheduled lessons as an Instructor or Desk Supervisor and representing Goldfish Swim School’s core values
Do the right things, making the right decisions and treating people with integrity, compassion and trust
Build and maintain strong relationships with members to ensure member satisfaction and retention
Create a workplace that provides fundamental job and life skills for those looking to expand their careers
Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures, working with the General Manager and Assistant General Manager
Work with your team to develop and execute sales plans to achieve quarterly and annual membership and enrollment goals and any subsequent goals intended to measure success
Gain high level competency in the Goldfish Swim School curriculum and onboard, train and provide continuing feedback to your team of swim instructors, lifeguards and deck supervisors
Schedule and lead training workshops and meetings to provide continuing education and reinforcement of best practices for your team of swim instructors, lifeguards and deck supervisors
Create and implement a plan of action if quarterly and annual goals are off track
What else do you need to know?
Everyone in our building is lifeguard CPR & AED certified, so you must be able to pass a basic swim test (50 yards) to earn your certification.
All management team members will obtain their Certified Pool Operator (CPO) certification
You may be required to receive your Lifeguard Instructor (LGI) Certification through J Ellis & Associates and teach scheduled lifeguarding courses to certify new Goldfish Swim School employees
You will oversee our front desk/sales representatives in their usage of CRM software, such as Salesforce, to contact online inquiries and boost membership retention
You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.
Full medical and benefits package, PTO and 401k options are offered with this position
This position earns a base rate of $20.50 per hour
Want to know what our team loves about working for Goldfish? Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what they have to say!
Goldfish Swim School strives to make a difference. As a company, we’re committed to:
making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselves
giving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs, including Highmark’s Caring Place
making a change within our own four walls. We know that the real change starts with what we do every day and we’re passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4
building a team that cares about the culture we’ve built at Goldfish Swim School just as much as we do. Our family of schools has repeatedly been named in the Top Places to Work, an achievement made possible by the nominations of the crew members who work here
At Goldfish Swim School - Washington Park, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
This job can pave the way for your future. Our team is filled with both backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Pool operator
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.