A respected Life Plan Community in Washington, DC is seeking a Manager of Community Engagement to lead initiatives that enrich the lives of residents through social, educational, and volunteer programming. This is a key leadership role that requires strong interpersonal, organizational, and communication skills.
$1000k referral bonus
Responsibilities
Community Engagement & Program Management
- Plan, coordinate, and implement resident-centered activities and events.
- Develop and publish monthly calendars and newsletters.
- Lead the ARISE award program in collaboration with the Senior Leadership Team.
- Oversee social accountability reporting and initiatives.
- Support operational success alongside the IL Administrator.
Resident Services & Support
- Serve as a liaison for resident questions and transportation coordination.
- Provide backup coverage at the front desk during lunch hours.
- Supervise and support Concierge staff when the IL Administrator is absent.
Volunteer Program Oversight
- Manage internal and external volunteer programs.
- Partner with the resident Volunteer Committee.
- Recruit, train, coordinate, and support volunteers.
- Maintain volunteer records and schedule.
- Organize appreciation events and gather program feedback.
Leadership & Departmental Management
- Participate in leadership initiatives (e.g., MOD, CARF-CCAC, operations planning).
- Lead department policy and procedure updates.
- Conduct staff evaluations and provide guidance on performance issues.
- Participate in screening and hiring of new team members as needed.
Professionalism & Compliance
- Uphold Ingleside’s core values: Accountability, Respect, Innovation, Stewardship, and Excellence.
- Maintain confidentiality and professional conduct at all times.
- Follow all company safety policies and procedures.
- Remain informed on federal and state regulations relevant to the role.
Professional Development
- Attend training and development programs.
- Maintain necessary certifications and a commitment to continuous improvement.
Qualifications
Education
- High School Diploma or equivalent required.
Experience
- At least one year of program management experience, or equivalent combination of education and experience.
- Strong planning, organizational, and communication skills.
- Proficiency in Microsoft Office and Publisher.
- Ability to operate standard office equipment.