Manager of Pet Salon

DOGFATHERS INC

Manager of Pet Salon

Louisville, KY
Full Time
Paid
  • Responsibilities

    Why Woof Gang Bakery?

    At Woof Gang Bakery, we love what we do. Our furry friends mean the world to us. Passion and care for animals are at the core of everything we do. Grooming with love since 2007, we take the stress out of grooming and put love into it.

    We believe in offering our pets a personalized grooming experience with the love and care they deserve to help them look their very best! We carry the best pet food, and our bakery treats are made fresh with natural ingredients, free from artificial colors, flavors, and preservatives.

    We are a locally owned, neighborhood, leading pet retail and grooming franchise system with more than 200 locations open or under development across the United States.

    The Woof Gang Bakery promise.

    · We are committed to the happiness, health, and well-being of pets. And also, how they look!

    · The well-being and safety of our pets are our top priority.

    · We care for our furry friends as if they were our own.

    · We bring joy and kindness to all pets and parents who enter our stores.

    · We take the stress out of grooming and put love into it.

    · We believe that everyone deserves a treat.

    Work with us! Love what you do every day at Woof Gang Bakery!

    At Woof Gang Bakery, we are committed to the health, well-being, and care of all pets, and our team members strive to help pet parents make choices that promote lifelong health for our furry friends. We strive to impress our customers with the look and feel of our store. With a heavy emphasis on store presentation, our team members play an integral role in helping our pet parents find what they need right when they need it. Also, you will be essential in executing merchandising, stocking, and pricing strategies.

    We believe that building relationships is the key to success. Relationships with our team foster respect and professional growth. And our relationships with our guests and the local community differentiate us in the pet industry.

    We embrace diversity and inclusion: All team members, our guests, and our furry friends respect each other. Our workplace offers a safe and caring environment where we put our groomers and team members first.

    We are looking for people like you who want to grow with us and make a difference by caring for our unique and loyal friends.

    Benefits/Perks

    Flexible Scheduling

    Career Advancement Opportunities

    Competitive Compensation

    Incentive sales-based Performance Bonus

    Fun Working Environment

    Interact with Pets

    Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We seek an outgoing and organized individual to be the Woof Gang Bakery and Grooming Plainview Manager. As the Manager, you will be our customer's first point of contact. You will manage inventory, scheduling, and enforcing the Woof Gang policies. In addition, you will greet pet parents and check in pets, schedule appointments, sell retail products such as toys, treats, and high-quality pet food, and process payments. You will generally ensure that Woof Gang Plainview is a welcoming place.

    Responsibilities

    Employee Scheduling

    Cash Management

    Policy enforcement

    Online training ensuring the team stays up to date

    Weekly inventory

    Ordering inventory

    Checking Email and responding

    Ensuring Voicemails are checked and followed up on a daily

    Hiring and Terminating Front Desk

    Availability to work weekends or, at a minimum, one weekend day as needed.

    Greet owners as they arrive

    Check-in animal patients for their appointments

    Collect and confirm pet and pet parent information

    Answer phones

    Schedule, confirm, and cancel appointments

    Sell and stock retail area

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with a variety of animals