We are seeking a dynamic Sales and Service Manager to join our team. The ideal candidate will be responsible for developing and implementing marketing strategies to drive sales growth, generate leads, focus on member retention and increase brand awareness. This role requires a creative thinker with a strong background in both sales and marketing.

Are you looking for a great gig where the work is fun and rewarding? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award-winning franchise that is not your typical company! We change lives. We help children reach their goals. We love our employees and reward hard work. We offer paid training, benefits for full-time employees and flexible shifts for all!

Benefits:

Flexible Schedule

Paid Training

FUN team environment

Discount Program

Health Insurance

Dental/Vision Insurance

Duties and Responsibilities include the following:

Overseeing day-to-day sales, monitoring, and forecasting.

Provides sales and marketing training to all qualified sales staff.

Builds partnerships with local community businesses

Attends community events

Developing and researching marketing opportunities and sales strategies. Identify target customers and develop/implement plans to reach them.

Cultivate and deepen client relationships and partnerships.

Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.

Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.

Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction.

Oversees the job responsibility list at the front desk.

Responsible for the overall cleanliness at the front desk and the dry side of the facility.

Hosts monthly workshops with the employees (front desk related).

Completes all the monthly Golden Support Reviews for the front desk.

Sets sales incentives for the front desk employees in conjunction with the General Manager, to assure that overall goals are considered.

Oversees private party operations.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.